FAQs

ABOUT US
OUR PROCESS
FAQs
REVIEWS

FAQs

We know finishing your basement is a major decision and we know that you probably have a lot of unanswered questions. Find your answers in the FAQs below, or give us a call at 1-800-373-7039. We’d be happy to answer any questions you might have.

How is Harmony Basements better than competitors?

We are experts in basement renovations and have a deep understanding of what our clients need. At Harmony Basements, we have developed and perfected a finishing system that is 100% green and mould-free, while avoiding any major downfalls, complications, hassles or problems that are often associated with a complex project like this. Instead of using lumber and drywall that could be a food source for mould, we use cutting-edge new materials that are mould-resistant. We are passionate and dedicated in helping you create the perfect basement, while ensuring a safe, seamless and smooth experience – from start to finish.

We are concerned with growth of mould and mildew. How will you help prevent this?

While conventional construction materials such as lumber, drywall and fibreglass insulation work great for above ground construction, these products can rot and cause mould in high moisture areas like basements. Our mould-repellent products such as Magnesium Oxide Wallboard allow moisture to pass through naturally to prevent mould from growing. The materials we use are top-of-the-class to prevent mould and mildew. Also being fire and waterproof, sound absorbent and eco-friendly, they are designed for the safest and most comfortable living environment. We use only the best materials – that is the Harmony way.

What does your warranty cover?

We are so confident of our products and installations that we offer our clients a lifetime warranty. And don’t worry if you need to sell your house, warranties are transferable to the new owner.

The Harmony Basements is a full-service company. What is included in full-service?
At Harmony Basements, we make it easy and stress-free for you to finish your basement. Our one-stop basement renovations expertise provides you with the full service you need to finish your basement from start to finish. Need help deciding on a finish? Our skilled interior designers are on hand to help. Need to visualize what your finished basement will look like? Our highly trained architects are excited to help you. Whether you have the basement of your dreams in mind already, or you want to be wowed with one of our original creations, we’ve got you covered. We are here to help, no matter the size or the scope.

Will my homeowner’s insurance cover the cost?

We encourage you to check with your insurance provider to be sure.
However, in most cases, homeowner’s insurance will not cover the cost.

Can work be done during the winter?

Rain, snow or shine, we work all year round, including winter.

How much time will it take to finish a basement?

We are here to accommodate our clients’ schedules. We work all year round, including on weekends. Typically, it can take even as little as two to four weeks to transform a dark and dingy basement into a welcoming and stunning space that you will love spending time in. We work effectively, yet cause little to no disruption to your daily household activities.

Is the warranty transferable?

Yes, the warranty is fully transferable to the next homeowner.

Do you subcontract out your work?

We do not subcontract any of our work. We believe your renovation is only as good as the team behind it. That goes from the architect, to the builder, to the creatives, to the tradespeople who work hard to bring your vision to fruition. Not subcontracting work means our quality is never compromised.

Is it safe for us to be in the house while the basement is being renovated?

We are fortunate to have the most experienced licensed professional integrated workforce in the construction industry, working directly for us. Basement renovations are a technically advanced and complicated project – and our team understands and appreciates the unique challenges to complete the task well and to do it safely with utmost professionalism. Our flawless company safety record and our team follows strict safety practices, like keeping work areas clean and storing tools safely.

We Pride Ourselves On Our Reputation & Service

Building your dream basement is our goal and building your trust is our promise. We are a Canadian homegrown company that embody values such as trust, integrity, and commitment. We constantly strive to provide excellent workmanship and superior design that improves the quality of life for families. But don’t take our word for it, here’s what our clients have to say

LEARN MORE

While the quality of our work speaks for itself, hear what our happy customers have to say…

Harmony Basements went above and beyond our expectations! From the day we walked into their showroom to the day our basement was finished, our experience with the Harmony team was pleasant and worry-free.
Michael Evans , from Richmond Hill
Everyone told us that having a basement renovation would be a nightmare, but I assume that they have not worked with Harmony Basements. We felt assured throughout the entire process – our renovations went quickly and smoothly – and the quality of workmanship and materials used are excellent. We now have the basement we have always dreamed of!
David Wagner , from Oshawa
We needed extensive renovations done to our basement to turn it into a playroom for our kids. We wanted a team with a strong safety record who we could trust and I could not recommend Harmony Basement more. Our home was always treated as if it were their own which allowed us to have complete peace of mind. They used quality products and materials and communications was excellent. We can’t thank Harmony enough for finishing our basement into a safe beautiful environment for our family.
Jennifer Vincent , from Burlington